Privacy Policy

Effective Date: 23 October 2025, 15:01:10

1. Introduction

At If Collective Ltd, we are dedicated to providing high-quality services while protecting the privacy of everyone who interacts with us — including our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you use our website www.ifcollective.co.uk or otherwise engage with us.

We process personal information responsibly, securely, and transparently, in line with all applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Although we do not have a designated Data Protection Officer, we are fully committed to addressing your privacy concerns. You can contact us anytime using the form [link to contact] or at: hi@ifcollective.co.uk or by calling (+44) 0114 321 2430

2. Purpose of Processing

We process personal data only when necessary to:

• Deliver and improve our products and services.
• Enhance your experience on our website and understand user needs.
• Provide support and respond to your inquiries.
• Manage billing, accounts, and other administrative tasks.
• Meet our legal and contractual obligations.

Your personal data will never be sold or shared for unrelated marketing purposes. We only work with trusted third parties that process data on our behalf in strict compliance with privacy regulations.

3. Scope of this Policy

This policy applies to all users of our services and visitors to our website, regardless of whether you browse anonymously, sign up for updates, or engage with us as a client. It explains how we handle personal information and your rights over it.

4. Data We Collect

We collect personal data directly from you when you interact with us — for example, when you contact us, request information, or use our design consultancy services.

The types of data we may collect include:

• Full name
• Email address
• Phone number

We only collect data that is necessary for our stated purposes and take every step to ensure it is accurate, relevant, and kept up to date.

5. How We Use Your Information

Your data is used solely for legitimate business purposes, including:

• Providing requested services or information.
• Communicating with you about projects, updates, or account matters.
• Managing internal operations and compliance obligations.
• Supporting customer relationships and service quality.

We will always process your information in accordance with your preferences and the lawful bases outlined in applicable data protection laws.

6. Data Storage and Security

We store your personal data securely on servers located within the European Union (EU).

When international transfers are necessary, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent protection measures.

We only work with hosting and service providers who meet rigorous data protection standards and maintain Data Processing Agreements (DPAs) that enforce GDPR-level compliance.

Your data is protected through both technical and organizational security measures designed to prevent unauthorized access, alteration, or loss.

7. Sharing and Disclosure

We do not disclose personal information unless it is:

• Required to deliver a requested service (e.g., invoicing or communications).
• Mandated by law or regulation.
• Necessary to protect our legal rights or prevent fraud.

Any third party acting on our behalf is contractually bound to use your information only as instructed and to protect it with the same high level of care we do.

If our sharing practices change, you’ll be notified and, where applicable, given the opportunity to consent.

8. Your Rights

Under the GDPR and related laws, you have the following rights regarding your personal data:

• Access (Art. 15): Request access to your personal data and information about its processing.
• Rectification (Art. 16): Request correction of inaccurate or incomplete data.
• Erasure (Art. 17): Request deletion of data that is no longer needed.
• Restriction (Art. 18): Request limits on how we process your data.
• Portability (Art. 20): Receive your data in a portable format or request its transfer.
• Objection (Art. 21): Object to processing in specific situations, including direct marketing.
• Withdrawal of Consent (Art. 7(3)): Withdraw consent at any time, without affecting prior processing.
• Complaint (Art. 77): Lodge a complaint with a supervisory authority if you believe your rights are infringed.

To exercise your rights, please contact us at hi@ifcollective.co.uk or +44 114 321 2430.

We’ll respond promptly and in accordance with legal requirements. For security, we may verify your identity before completing your request.

9. Cookies and Tracking Technologies

Our website sets only one essential cookie which is necessary for website functionality and security. We don’t set anything else on your device and as such we don’t require a cookie banner for you to interact with our site.

10. Policy Updates

We may update this Privacy Policy periodically to reflect legal, technical, or business changes. Any significant updates will be clearly communicated, and where required, we will seek your renewed consent.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

hi@ifcollective.co.uk
+44 114 321 2430

If Collective Ltd Registered in the United Kingdom, company number: 11609165

Your privacy is central to our work.

We are committed to handling your data with integrity, transparency, and care — so that you can engage with us confidently and securely.